Maya Chen
Operations lead writing about delegation, async work, and freeing founder time.
Posts by Maya Chen
A practical brief, the right verification step, and a fixed scope — three habits that keep outsourced lead lists clean.
Per-hour VAs feel cheap until you count idle time. Here's how per-task pricing actually compares for data entry.
How to hand off email triage safely, what to never delegate, and the simple labelling system that gets you to inbox zero in 20 minutes a day.
You should never hand out your email password. Here's the safe way to delegate inbox triage using Gmail/Outlook delegation and clear rules.
Fancy Hands is great for quick phone calls. For longer digital tasks, here are the alternatives — and how to pick.
Hiring a VA looks cheap on paper. For occasional work, the monthly minimum almost always loses to per-task pricing. Here's the math.
A practical 30-minute audit to find the lowest-leverage tasks eating your week — and exactly how to hand them off without losing control.
A four-step playbook to outsource CRM cleanup safely — without giving anyone admin access or losing data.
A repeatable workflow for outsourcing lead list research — the brief, the sources, the QA checks, and the exact columns that make a list actually usable.